A group has forty moving parts. Miss one and it costs you.

OVIOO grew up inside group travel: one booking touching a hotel, a coach company, guides, restaurants and a school that changes its numbers twice. Everything about that booking belongs in one place, because the alternative is a margin that leaks in twenty small ways.

OVIOO
Compose
#742615Halden & CoActive12 emails4 tasks6 documents
Emails
  • Adrián Soler09:41
    Delivery confirmation
  • Castellane SA08:52
    Proforma — Halden rollout
  • Ingrid HalvorsenYesterday
    Requirements — 2 changes
  • Castellane SAMon
    Delivery schedule received
Open thread →
Tasks
  • Confirm delivery windowDMToday
  • Resend requirements list to VantageDMToday
  • Signed contract from HaldenDMWaiting
  • Final payment reminderCOFri
Documents
Requirements_FINAL.xlsx
Sent to Vantage · 18 Aug 2026
Proforma_Castellane.pdf
Received 21 Aug 2026
Handover_742615.pdf
Created from template · 19 Aug 2026
Contacts
  • IHIngrid HalvorsenProject lead
  • ASAdrián SolerSupplier · delivery
  • CSCastellane SASubcontractor
Activity
Delivery schedule v3 sent · Mon 2 tasks added from Adrián’s email · 09:41

What an operations desk stops doing

Rebuilding the booking from the inbox

Every message about a booking — from the school, the hotel, the coach company — is on the booking, whichever colleague it was addressed to. A change of numbers on Tuesday does not erase what was agreed on Friday.

Hunting for the version that went out

Rooming lists and passenger lists live on the booking with the date each one was sent and to whom. When the hotel asks again, the reply box offers the exact file they already have.

Chasing confirmations by memory

A confirmed booking starts a checklist that follows it: confirm the coach, send the rooming list, collect the passenger list, issue vouchers. Each step knows what counts as done and watches the mail for it.

Reconciling suppliers at month end

Supplier proformas and invoices arrive as email and become payables on the booking that generated them, with duplicate and changed-bank-details checks before anybody approves a payment.

One booking, from enquiry to settled

1
Enquiry arrives
“spring trip, 44 pax, Barcelona”
2
Booking opened
quote built from last year’s context
3
Suppliers confirmed
hotel, coach, guides — each on the booking
4
Documents issued
vouchers and confirmations from your template
5
Money closed
client payments in, supplier invoices approved and paid

And the client sees the part you choose

School groups and corporate clients ask for the same update repeatedly. A portal in your brand shows each of them their own bookings, their documents and what they owe — without giving them your supplier costs.

Your words, in the product
BookingsGroupsPaxRooming listsVouchersProformasSuppliersGuidesCoaches

Set once in the business profile. Every screen, button and dialog follows.

Search groups, documents, invoices…
Good morning, Ingrid
Welcome to your Meridian Works client portal.

Here you can follow the status of your groups, access documents, view invoices and stay updated with your upcoming trips.

Active groups
23↑ 3
vs last month
Awaiting confirmation
4↑ 1
vs last month
Payments pending
3↓ 2
vs last month
Documents required
5↑ 2
vs last month
Upcoming arrivals
7↑ 3
next 3 months
Your groupsSearch groups…
All (23)Upcoming (7)In progress (5)Awaiting confirmation (4)Completed (7)
Ref. #Group nameDestinationDatesPaxStatusActions
742615Brookfield CollegeBarcelona12 Oct 2026 → 16 Oct 202644 + 5Accommodation pendingView →
742580Harbor Rowing ClubValencia3 Mar 2027 → 7 Mar 202750 + 5ConfirmedView →
742691Cantabile ChoirMadrid19 Apr 2027 → 23 Apr 202737 + 4Awaiting confirmationView →
742702Westgate Sixth FormSeville10 May 2027 → 14 May 202748 + 4Documents requiredView →
742735Oakridge AcademyValencia5 Jun 2027 → 9 Jun 202752 + 5ConfirmedView →
Your contact at Meridian Works
NBNora BergOperations
✉ nora@atlas.example
☏ +34 972 000 000
✉ Send a message
Inspiring educational travel across Spain
Explore destinations →
Upcoming arrivalsView all
  • Brookfield CollegeBarcelona · ▦ 12 Oct 2026 → 16 Oct 2026 · ⚇ 49 pax
  • Harbor Rowing ClubValencia · ▦ 3 Mar 2027 → 7 Mar 2027 · ⚇ 55 pax
  • Cantabile ChoirMadrid · ▦ 19 Apr 2027 → 23 Apr 2027 · ⚇ 41 pax
Pending ActionsView all
  • Upload rooming listBrookfield College · 742615
  • Confirm quotationHarbor Rowing Club · 742580
  • Payment dueCantabile Choir · 742691€1,840Due 15 Sep 2026
  • Upload passenger listWestgate Sixth Form · 742702
  • Review travel insuranceOakridge Academy · 742735

What it replaces on an operations desk

Group travel runs on a spreadsheet, a shared inbox and one person who remembers. This is what each of those becomes.

The workaround today
In OVIOO
A master spreadsheet of every booking
A reference per booking, with its own mail, files, tasks and money
Forwarding the hotel’s reply to a colleague
The reply is on the booking already, for whoever opens it
Searching for the rooming list that went out
The version sent, with the date and the recipient
Chasing supplier confirmations from memory
A checklist that watches the mail for each one
Reconciling supplier proformas at month end
Payables on the booking that generated them, checked as they arrive
Answering the same school by email each week
A portal showing their groups, documents and balance

Fair questions

No. It does not hold inventory, availability or rates from suppliers, and it does not book anything. It holds the booking as a piece of work — its correspondence, documents, tasks, suppliers and money — which is the part that currently lives in a mailbox and a spreadsheet.

No, and there is no such integration planned. What arrives from suppliers arrives as email, which is exactly what OVIOO reads.

Yes — that is the point. Booking, Group, Pax, Rooming list, Voucher: set the vocabulary once and every screen follows. The product ships industry-neutral and takes its words from you.

Not unless you show them. A portal shows the group, its documents, its dates and what they owe, with your supplier prices and margin switched off.

See it on your own work.

Connect one shared mailbox and watch a real week organise itself. Fourteen days, no card.